THIC ACO Patient Letter 2024

Notice to Patients

[Name of Office/Practice/Provider] is part of an Accountable Care Organization (ACO). We’ve teamed up with other doctors, hospitals, and health care providers to make sure you get the best care. We provide coordinated care for you to get well & stay well

  • You get patient-centered care focused on YOUR needs.
  • Your health care providers can see the same test results, treatments, and prescriptions.
  • More coordination helps prevent medical errors and drug interactions.
  • You may save time, money, and frustration by avoiding repeated tests and appointments.
  • Better communication can help protect against Medicare fraud and waste. •

We may offer telehealth services which let your primary care doctor care for you without an inperson visit, no matter where you live. If you need rehabilitation services or other skilled nursing facility care, you may be able to get this care without a hospital stay. Ask your health care provider if you qualify for these benefits.

Ask about signing up for our secure online portal. You’ll get 24-hour access to your personal health information, including lab results and communication from your health careprovider. When you choose a health care provider that participates in an ACO, they’ll help you get the

right care at the right time. You can visit and log into (or create) your secureMedicare account to choose a primary care doctor. Medicare protects the privacy of your health information. If you don’t want Medicare to share

information with your health care providers for care coordination, call 1-800-MEDICARE (1-800-633-4227). Medicare may still share general information to measure provider quality. For moreinformation on how Medicare may use and give out your information, visit andsearch for "privacy."


Ask our front desk, or call us at [add phone number]. You can also visit or call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. To report a Medicare-related concern or complaint, call 1-800-MEDICARE (1-800-633-4227). Learn more about Accountable Care Organizations here: • •

You may have access to expanded benefits Get the most from your care with our communication & support Want more information?

To help Trinity Health Integrated Care give you better, coordinated care, Medicare will share information with us about your care. The information will include things like dates and times you visited a doctor or hospital, your medical conditions, and a list of past and current prescriptions.

This information from other health care providers will give [Doctor/Practice name OR “me”] and other health care providers in ACOs a more complete and up-to-date picture of your health. Over time, you may notice that you don’t have to fill out as many medical forms that ask for the same information, you don’t need to repeat medical tests because your results are shared among your health team, and other benefits because your providers are communicating with one another.

If you choose to let Medicare share your health care information with Trinity Health Integrated Care , it may also be shared with other ACOs in which your other doctors or health care providers participate. If you don’t want your health care information shared, you can ask Medicare not share it.

Just like Medicare, ACOs must put important safeguards in place to make sure all your health care information is safe. ACOs respect your choice on the use of your health care information for care coordination and quality improvement.

Yes, share my information: If you want Medicare to share information about the health care you received with Trinity Health Integrated Care or with other ACOs in which your other doctors or health care providers participate, there’s nothing more you need to do.

No, please don’t share my information: If you do not want Medicare to share your health care information, you need to do the following:

  • Call 1-800-MEDICARE (1-800-633-4227). Tell the representative that your doctor is part of an ACO and you do not want Medicare to share your health care information. TTY users should call 1-877-486-2048.
  • If you change your mind in the future, call 1-800-MEDICARE and tell the representative what you have decided. We can’t communicate with Medicare on your behalf.

Even if you decline to share your health care information, Medicare will still use your information for some purposes, like assessing the financial and quality of care performance of the providers participating in ACOs. Also, Medicare may share some of your health care information with ACOs when measuring the quality of care given by health care providers participating in those ACOs.